To learn more about our PPG please read the information below:


Dear Patient

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a fifty patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.


What is a Patient Participation Group?

Click here to read our leaflet


Information on Patient Group

Why not find out more by visiting The National Association for Patient Participation at https://www.napp.org.uk 

Any patient can attend the Patient Group if they wish to ask a question or raise a concern – we welcome your input – please email morag.smith2@nhs.net to find out more information or send a message through the ‘contact us‘ section.

Our latest Leaflet is displayed in our reception area or HERE

Next time you visit the surgery why not take a look at our notice board or complete a feedback form which is available.

We welcome your views.

What should the priorities be for the group?

Click here to read more

Mile Lane PPG Report

Click here to read more

Contact Us

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this for complaints – these should always be directed to the Practice Manager

Join Our PPG

To join our PPG please download our application form here and hand it in at the surgery or email it to morag.smith2@nhs.net